My Work Experience
What I've Done
Remote, Sep 2023 — Present
Product Designer, Caco Club App
• Lead a design team in creating an innovative Pokémon card trading app from scratch
• Facilitate weekly updates with the management team for ongoing alignment and feedback
• Conduct comprehensive user research, engaging with over 30 Pokémon TCG players, and analyzed data from 100+ user surveys, resulting in a meticulously polished app flow and experience
• Refine 200+ wireframes and prototypes using Figma, iterating based on user feedback
New York, Sep 2022 — Aug 2023
Product Design Intern, Bogoo Dating, https://www.bogoo.app
• Conducted comprehensive user research, analyzing data from 300+ surveys and interviews, identifying key areas for improvement in the user experience flow
• Proactively communicated design proposals to the team, ensuring alignment with regular updates
• Revamped visual standards and updated the style guide to achieve a refined user interface
• Executed 60+ usability tests, gathering valuable insights for iterative design improvements
• Led the delivery of exceptional design refinements, consistently achieving an impressive 50% seven-day user retention rate
Vancouver Canada, May 2022— Aug 2022
UI/UX Design Intern, MDM Industry Project, Client: KPMG
• Led the team in the design of an immersive AR web app for KPMG Ignition office tours using Figma
• Collaborated effectively with cross-functional teams and maintained consistent client communication
• Conducted over 160 rounds of user interviews, agile prototyping, and A/B testing, resulting in a final prototype that earned an official commendation from clients
• Contributed to front-end development tasks, ensuring pixel-perfect implementation and enhancing the overall performance of the web app
Vancouver Canada, Jan 2022 — Apr 2022
UI System Design Intern, MDM Industry Project, Client: CyberPatient-CanHealth
• Led team designing Unity-based 3D healthcare platform's design system
• Effectively communicated design approaches and technical details to the client every week
• Enhanced the design system with newly created UI assets and documentation for internal teams
• Significantly improved design and usability through 25+ rounds of user interviews and testing, resulting in an outstanding 93% user satisfaction rate
• Provided guidance to the engineering team, resulting in a reduction of design-related bugs and issues
Summary
Innovative thinker with extensive industry project experience. Performing well within diversified UI/UX projects. Understands how technology influences life and elevates UX in a creative way — specializes in utilizing the Adobe Creative Suite, Figma, and web programming in HTML, CSS, and JS
Education
University of British Columbia, Master of Digital Media (MDM)
Vancouver Canada, Sep 2021-May 2023
Engaged in a comprehensive and interdisciplinary Master's program, with a core emphasis on collaborative problem-solving for real-world clients. Collaborated with leading industry firms as a UI/UX designer, contributing to cross-functional teams on impactful client projects
Simon Fraser University, Bachelor of Arts
Burnaby Canada, Sep 2018-Aug 2021
Major: Interactive Arts and Technology, Minor: Print and Digital Publishing;
Honors: Dean’s Honour Roll 2020-2021
Skills
Design Skills: User Research, Wireframing, Rapid Prototyping, Usability Testing, AR Design,Visual Design
Tools: Adobe Suite, Figma, Procreate, HTML, CSS, Javascript
Soft Skills: Effective Communication, Self-Driven, Detail-Oriented, Design Critiques, Problem-Solving
Languages: English (full professional proficiency) and Mandarin Chinese (native)
Interests
Hiking, Swimming, Oil Painting, Global Traveling (Been to Singapore, Egypt, Dubai, Europe, Britain, Maldives, the United States, Canada, Africa (Tanzania, etc.), South Korea, Thailand, Bali), and photography.